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Navigate to the MGOconnect Customer Portal

  • Go to mgoconnect.org

  • Choose Customer Portal

  • Select your state and Jurisdiction 

  • Log in with your credentials

  • Select "Dashboard" at the top of the Page

  • Open the Permit Project

Upload a File to a Project

Step #1 - "Docs" Tab

After opening the permit card you should be on the “Overview” page of the selected permit > Navigate to the “Docs” page.

 

Step #2 - "Submitted" Tab

Once at the “Docs” tab, Select “Submitted” tab and then “Add New File”

 

Step #3 - Select File

Select “Choose” from the pop-up window, and select the file you’d like to upload

 

Step #4 - Upload Document/File

Once you have chosen your file, you will see it in the window, ready for Upload.

 

Press the Red “X” to undo this action, and choose another file to upload, or Cancel the process entirely

 

If successful, you will see your file appear as an item on the screen

 

If you are unable to Upload a Document

 

There are several reasons why you might not be able to upload a document, the most important and frequent cause is Project Status. Please see article about Project Statuses here: Project and Request Statuses 

 

For example, the below Project is in an “Expired” status, which will prevent action from being taken:

 

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