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Accessibility Statement
Last updated: May 23, 2026
At MyGovernmentOnline (MGO), we understand the importance of providing a WCAG-compliant knowledge base that is accessible to people with disabilities. We have tested mgoconnect.org and our Knowledge Base for conformance with WCAG 2.2 Level AA guidelines and believe they meet those standards.
We are committed to maintaining an accessible experience for all users and supporting the use of assistive technologies, including screen readers and keyboard navigation.
What Web Accessibility Is
An accessible site allows visitors with disabilities to access, understand, and use the site with a similar level of ease as other visitors. This can be supported by the design of the site, the capabilities of the system on which the site operates, and the use of assistive technologies.
Accessibility Features
This site is designed to support accessibility for all users, including visitors who use assistive technologies such as screen readers, keyboard navigation, and other accessibility tools.
The site includes:
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A defined site language to help assistive technologies interpret content correctly
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A logical content order to support keyboard and screen reader navigation
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Clear heading structures to make pages easier to understand and navigate
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Alternative text for images to help communicate visual information
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Color combinations designed to meet accessibility contrast standards
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Limited use of motion to help maintain a comfortable user experience
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Accessible videos, audio, and downloadable files where applicable
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Ongoing accessibility review practices to help maintain alignment with WCAG 2.2 Level AA guidelines
Requests, Issues, and Suggestions
If you find an accessibility issue on the site, or if you require further assistance, please contact us. We welcome feedback and will make reasonable efforts to address accessibility concerns.
By Phone: Monday–Friday, 7:00 AM–6:00 PM Central Time, at (866) 957-3764