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Navigate to the MGOconnect Customer Portal

  • Go to mgoconnect.org

  • Choose Customer Portal

  • Select your state and Jurisdiction 

  • Log in with your credentials​

  • Select "Dashboard" at the top of the Page

  • Open the Permit Project

Request an Inspection

Step #1 - Tasks Tab​

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After opening the permit card you should be on the “Overview” page of the selected permit.

Navigate to the “Tasks” page or click “View Projects Tasks Statuses.”

 

Step #2 - New Requests​

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Select the “New Request” button on the right of the page.

 

Step #3 - Select the Inspection​

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On the new page, select the Inspection Type, Address, Requested Date for the Inspection, and Notes. Once the form is completed select “Add Selected Type” button.

 

Step #4 - Submit your Inspection​

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A new pop-up will allow you to submit or add additional inspection requests.

 

Click the “Submit Request(s) to Jurisdiction” button to complete the inspection request.

 

TIP: To request multiple inspections, click the “Add Inspection Request” button and complete additional forms and schedule inspections in bulk.

 

If you are unable to request an inspection:​

If you are unable to request an inspection, it could be due to the following reasons: 

  • The jurisdiction does not accept inspections on the day of your choosing

  • The day of your choosing is full

  • The day of your choosing is a holiday

  • You have not reached the part of your Project that allows you to request an inspection

 

Finding out what point of the Permit Process you are in is laid out here: See the Permit Process Step by Step

 

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